Going on-duty / off-duty
How the on-duty switch affects routing, what residents see, and your hours log.
HaevenX guards work shifts. The single biggest control on the app is the On Duty toggle at the top of your patrol tab. When it's on, you're available for emergency dispatch in your assigned zone, your live GPS shows on residents' map, and your shift hours start clocking. When it's off, none of that happens.
Guard On Duty Toggle
Guard patrol tab with the On Duty toggle at the top
Going on duty
- Open the patrol tab.
- Toggle On Duty on.
- Confirm the zone you're patrolling. (If you're assigned to multiple zones, pick the one you'll cover this shift.)
- You're live. The hours log starts now.
What residents see
Your live GPS dot appears on the map for every resident in your zone, with a "Patrol on duty" badge. They see your direction of travel, your speed, and the time since your last position update. They can message you privately through the chat tab.
Going off duty
Toggle off. Your GPS disappears from residents' maps. Any new emergency in your zone routes to the next on-duty guard (or to dispatch fallback if none is on shift). Your shift hours are logged automatically.
What if you forget to toggle off
The system auto-times-out at 14 hours of continuous on-duty time and pushes you a confirmation: "Still on duty?". If you don't respond within 5 minutes, you're auto-toggled off and a flag is added to the shift log so admin can review.
Where to see your hours
Patrol tab → Hours log. Shows every shift in the last 90 days with start, end, total hours, and any incidents you responded to during it. This is what gets pushed to admin for payroll.