User guide

For Residents

Join a waitlist, read the AI heatmap, ask the AI hub for help, talk to your neighborhood.

About

The HaevenX scaling promise: every 150 neighbors who join unlocks one more dedicated patrol unit on your streets.

A complete guide to interpreting the predictive heatmap and trusting (or questioning) what it says.

How to file a useful incident report and the privacy rules around it.

How the forum works, how chat with neighbors and the on-duty guard works, and the etiquette guidelines.

How to use the AI to compare a route against the predictive heatmap before you walk it.

Live camera feeds: which neighborhoods have them, what they show, the privacy rules.

How voice SOS works, what it requires, and the cancel window.

Every way HaevenX is billed and how to know which one applies to you.