Responding to a check-in
What the "Mom is checking on you" card looks like, what each button does, and what happens after you tap.
When your family master sends you a Visible Check-In (the explicit kind, as opposed to a silent ping you never see), your phone shows a full-screen card. Even if your phone is locked and in your pocket, the card appears the moment you next look at the screen.
Checkin Card
A check-in modal on a kid's lock screen with I'm OK and Need Help buttons
What it shows
- Your family master's name and a one-line message: "Mom is checking on you."
- Two big buttons: I'm OK (green) and Need Help (red).
- A small timer showing how long ago the check-in was sent.
What each button does
I'm OK: sends back your current location and a thumbs-up. Your family master sees a green status next to your name on their dashboard. Done.
Need Help: sends back your location AND escalates to an emergency. The on-duty patrol in your neighborhood gets a high-priority alert, your family master gets a "Sarah needs help" push, and (if your family has an emergency contact configured) they get a text within the same minute.
If you don't tap either button, your family master still gets your last-known location after 30 seconds, but with the status "Awaiting response". They'll usually call you next.
Edge cases
- Phone is dead: nothing happens; the master sees your last known location with a "Last seen" timestamp from before the battery died.
- You're in a no-signal zone: the response queues locally and sends as soon as you have signal again. The master sees a delayed response, not a missing one.
- You tapped the wrong button (e.g., Need Help by mistake): there's no undo, but you can call your family master immediately and tell them. The dispatched patrol calls you anyway to confirm before driving to your location.