Sending a Ping vs Check-In
Two ways to find your kid right now, what each one feels like, and which to use when.
HaevenX gives you two ways to find a family member: a Silent Ping and a Visible Check-In. Both arrive within seconds; they differ in what your kid experiences on their phone.
Ping Options
The Send Ping dialog with Silent Ping and Visible Check-In options
Silent Ping: invisible to the kid
Tap a family member on the dashboard, choose Silent Ping. Their phone wakes up silently in the background, grabs a fresh GPS fix, and writes it to the family map. They see no notification, hear no sound. You get their location, accuracy, and a timestamp within about thirty seconds.
Use silent ping when:
- You just want a quick sanity-check (kid said "I'll be home by 7").
- You don't want to interrupt class, practice, or a friend's house.
- Your kid is asleep and you want to confirm they're home.
Visible Check-In: asks the kid to respond
Same starting point, but choose Visible Check-In. The kid's phone shows a full-screen card: "Mom is checking on you. Tap I'm OK or Need Help". The card uses the lock-screen so they see it even if the phone is in their pocket.
Checkin Modal
Full-screen check-in modal on a kid's phone with I'm OK and Need Help buttons
You get back the same location data plus their explicit acknowledgment. If they tap Need Help, the system automatically escalates to an emergency request and alerts the on-duty guard in their neighborhood.
What if they don't respond?
HaevenX still records the GPS fix from the silent half of the ping, so you'll see the last known location regardless. After 60 seconds without a check-in tap, the master sees a status "Awaiting response" next to the timestamp, enough info to decide whether to call.
Cooldown and rate limits
To prevent ping-spam, each family member can be pinged at most once every 60 seconds. The next ping is queued and fires automatically when the cooldown expires.